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CRM at the Speed of Light : Capturing and Keeping Customers in Internet Real Time
Author(s): Greenberg, Paul
| Binding: | Hardcover |
| Volume Condition: | Near Fine |
| Dust Jacket: | Yes |
| Dust Jacket Condition: | Near Fine |
| Language: | English |
| Publisher Name: | McGraw-Hill Osborne |
| Publication Year: | 2001 |
| Publication Place: | Emeryville, CA, USA |
| Book ID: | 005841 |
| Catalogue(s): | Business, Management, Human Resources and Employment ◇ Internet, Computing, Information and Communications Technology |
360pp. Black cloth-covered boards, gilt titles on spine. Internally neat, clean, bright and tight. Likely unread. Dust jacket price unclipped. 8vo. How the web redefines customer relationship management.
Keywords:
ecommerce
internet
customer relationship management
